Terms and Conditions

Effective Date: February 08, 2025

Welcome to Lynova. By accessing or using our website, services, or communications, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.

  1. Services

Lynova provides AI-powered communication and automation services, including virtual answering, messaging, appointment assistance, and customer support tools. Services are provided “as is” and may be updated or modified at any time.

  1. Communications & Messaging Consent

By providing your phone number or email address, you consent to receive service-related communications from Lynova. These may include appointment confirmations, booking links, responses to inquiries, and important service notifications.

Message frequency varies based on your interaction. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.

  1. Acceptable Use

You agree not to:

Use our services for unlawful, abusive, or fraudulent purposes

Attempt to disrupt or interfere with our systems

Use our services to send unauthorized or deceptive messages

We reserve the right to suspend or terminate service if misuse is detected.

  1. No Guarantees

While we strive for accuracy and reliability, Lynova does not guarantee uninterrupted service, message delivery, or specific outcomes. AI-generated responses are intended for informational purposes and should not be relied upon as professional, medical, legal, or emergency advice.

In case of emergencies, users should always contact appropriate emergency services directly.

  1. Privacy

Your use of Lynova is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

  1. Third-Party Services

Lynova may integrate with third-party platforms (such as SMS carriers, email providers, or scheduling tools). We are not responsible for the performance, availability, or policies of these third parties.

  1. Limitation of Liability

To the fullest extent permitted by law, Lynova shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

  1. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

  1. Contact Information

For questions regarding these Terms and Conditions, please contact:

Email: rachel@lynova.ai