Lynova AI Privacy Policy
Last Updated: June 22, 2026
Introduction
Lynova AI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We collect both non-personal and personal information.
Opt-In
Customers provide their phone number and consent to receive SMS messages by submitting the contact form at www.lynova.ai, which includes a checkbox stating: "I agree to receive text messages from Lynova.ai." Reply STOP to opt out. Msg & data rates may apply.' Privacy policy: https://www.lynova.ai/privacy-policy. Terms of service: https://www.lynova.ai/terms-and-conditions.
Non-Personal Information
We may collect anonymous information such as browser type, device type, operating system, pages visited, access times, website usage statistics, and other analytical information used to improve our website and services.
Personal Information
We may collect:
- Name
- Email address
- Phone number
- Company name
- Mailing address
- Information submitted through contact forms
- Demo requests
- Customer support inquiries
- SMS communications
- Call records and communication history
- Billing and transaction information
SMS Communications
If you provide your mobile phone number and consent to receive text messages, we may collect information related to SMS communications, including message content, delivery status, and communication preferences.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes."
How We Use Your Information
We use information to:
- Respond to inquiries
- Schedule appointments and demonstrations
- Provide customer support
- Deliver AI receptionist and communication services
- Send service-related notifications
- Improve our website and services
- Comply with legal obligations
Sharing of Information
We may share information with trusted service providers that help us operate our business, including:
- Cloud hosting providers
- CRM providers
- AI and communication service providers
- SMS and telephone service providers
- Payment processors
- Website analytics providers
- Technical support and cybersecurity providers
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Security
We use commercially reasonable safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Advertising and Marketing Preferences
Users may opt out of marketing communications at any time by following unsubscribe instructions in emails or by contacting us directly.
SMS recipients may opt out at any time by replying STOP.
Minors
Lynova AI services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information without parental consent, please contact us at rachel@lynova.ai.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Lynova AI
Website: https://lynova.ai
Email: rachel@lynova.ai
Last Modified
June 22, 2026