Frequently asked questions

Lynova is an AI lead conversion platform. It answers inbound calls and website chats, qualifies each lead, books appointments on your calendar, follows up automatically, and sends every conversation to your CRM, 24 hours a day.

No. An answering service takes messages. Lynova is software that has the conversation, captures the details, qualifies the lead and books the appointment, then logs everything in your systems. Nobody has to call the lead back to finish the job.

Any business where a missed call or a slow reply means lost revenue. That includes service businesses, professional firms, property managers, software companies and growing teams that get more inquiries than their staff can handle quickly.

• AI Voice: answers and handles inbound phone calls
• AI Web Widget: chats with visitors on your website
• AI SDR: qualifies leads and follows up by text and email until they book or opt out
• Booking: schedules qualified leads on your calendar
• Automations: routes leads, alerts your team, and syncs data to your CRM

No. Lynova works alongside your CRM. Your CRM stays your system of record, and Lynova fills it with clean, complete lead data. If you don't have a CRM yet, we can help you set up a simple one, such as HubSpot.

Yes. Calls and leads can be routed by location, service, or team, each with its own calendar and rules.

Every Lynova system is custom built, so pricing depends on your needs: your call and lead volume, the channels you want covered, the systems we connect, and the automations involved. After a short discovery call, we'll send you a quote.

Yes. Plans have a 3-month minimum, with 12-month and longer terms available.

Setup depends on what we're building for you. Any setup cost is included in your custom quote, so you'll know the full price before you start.

Yes. Because every system is custom built, we start with a live demo. We'll show you how Lynova answers, qualifies and books a lead for a business like yours.

• Starter: AI Voice, web widget, lead qualification, booking and CRM integration
• Growth: everything in Starter, plus automated text and email follow-up, multi-location routing, AI search visibility and monthly reporting
• Full Growth System: everything in Growth, plus done-for-you marketing and a dedicated strategist

Yes. You can upgrade or downgrade as your volume changes.

It depends on what we're building and which systems we connect. You'll get a timeline with your quote. We build your AI agent, connect your calendar and CRM, test it with real scenarios, and launch once you've approved it.

Very little. We'll ask for your services, common customer questions, business hours, booking rules, and who should be notified about new leads. We handle the build and testing.

Lynova connects with popular CRMs, calendars and phone systems, plus hundreds of other tools through automation platforms. Tell us what you use, and we'll confirm the connection during discovery.

No. You keep your existing number. Calls can be forwarded to Lynova all the time, after hours only, or when your team doesn't pick up.

Yes. The greeting, voice, qualifying questions, answers and booking rules are all set up for your business. You can request changes anytime as your services or offers change.

Yes. Every call and chat is logged with a summary, the lead's details and the outcome, so you always know which leads came in and what happened with each one.

Lynova answers right away, greets the caller as your business, answers common questions, asks a few short qualifying questions, and books the appointment if they're a fit. Your team gets a notification and the full details in your CRM.

No. Lynova uses natural-sounding AI voices and has a real back-and-forth conversation instead of reading a phone menu. Most callers simply experience a quick, helpful answer.

You decide the rules. Lynova can transfer urgent or high-value calls to your team, take a detailed message, or book a callback when no one is available.

It won't make one up. Lynova sticks to the information you've approved. When a question is outside that, it takes the caller's details and lets them know someone will follow up.

The AI SDR follows up by text and email on a schedule you approve, until the lead books or opts out.

Yes. Lynova works 24/7, which is when many businesses miss the most leads.

Call recording may be available depending on your Lynova configuration. We'll explain your recording options during setup.

Your business owns its customer and lead data. Data is handled according to your agreement and the systems used to provide your Lynova service.

Yes. We'll work with you to provide your business data in a usable format when your service ends.

Lynova uses established cloud technology providers and reasonable security practices to protect your business information. Specific security requirements can be discussed during the sales and implementation process.

Support is included with your Lynova service. Your support options and response expectations will be explained during onboarding.

Book a demo at lynova.ai or call (832) 400 1433. We'll show you Lynova handling a lead for a business like yours and recommend the right plan.

Yes. Two optional add-ons help more customers find you, so the platform has more leads to convert. Neither is required to use Lynova.

Customers increasingly ask ChatGPT, Perplexity and Gemini for recommendations. AI Visibility improves your website's structured data and other signals so these tools better understand your business and are more likely to mention it when relevant. Results aren't guaranteed, since each AI platform decides what it shows.

AI tools update what they know about businesses gradually. Six months gives enough time to make the changes, measure how often your business appears, and adjust.

Search Bar Optimization helps your business appear in Google's autocomplete suggestions while customers are typing a search, adding one more way to be found alongside your ads, SEO and social media.

Flat-rate click pricing with no bidding wars, on a 3–6 month commitment. Request a quote for your market.